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The cornerstone of all GeoCalling call tracking technology is the response phone number, unique to each advertisement or campaign. We provide dedicated local Geo telephone numbers to publish in each campaign you wish to track. Calls to these numbers connect to any existing phone line the client chooses. Calls are passed seamlessly and without delay, our tracking solutions work with most phone system or service. Call data capture is in real time. Call recording is an optional add on.
 National Geo Local Numbers - Real time Call Data Capture
- Ad Source Identification
- Promotion Identification
- Set Business Hours Preferences
- Out of hours Voice Mail to inbox
- Optional Call Recording
- Whisper notification to staff
- Customer greeting on answer
GeoCalling is a monthly prepaid service. The minimum account period is six months. Account setup includes at least one local Geo number and a pool of call time each month. A secure log in to a web based account to access reporting is provided to the accountholder. As an optional add on we can arrange for a customised greeting to your caller, and/or whisper to notify your staff of an incoming call in your choice of announcement.
Call Recording - an optional add on.
Mobile Phone as a business point of contact - an optional add on.
Plans to suit all business marketing. |
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Some customers might be reluctant to call you if your regular prefix suggests you are not "local" to them (GeoCalling can offer you a local presence number) or; you can offer a toll-free 1300, 1800 or Name number, another way to obscure your physical location and offer your callers a toll free or local call access phone number in areas where your business can service customer enquiries.
Nascomms Call Tracking provides real time data capture for Priority Numbers plus Ad Source and Promotion Identification. Voice Mail to inbox and add on call recording. Geo Numbers and Priority Numbers can be combined in a single account providing the marketer and the business with the "big picture" on their total marketing efforts.
An economical Lead Tool for all buisness marketing.
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- GeoCalling - local national numbers
 Calls from fixed or mobile callers - Calls to fixed business phone
- Add on: Terminate on mobile phone
- Caller pays a local call charge
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- PriorityCalling - 1300/1800 & Name Numbers
- Receive calls from fixed phone callers
- Add on: Receive calls from mobile callers
- Business pays call charges
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Call tracking provides proof of performance for marketers. The data can also be used to correct client misperceptions of poor campaign results. “Direct mail isn’t working" or, "I'm not sure our advertising generated any quality leads". Without Call Tracking, it is difficult to positively defend response measuring for customer campaigns. If the client isn't on site and staff are doubtful they received any leads from the mailer or advertisement the success or otherwise remains in question. Now we can track every marketing purchase, and know exactly how many calls came in as a response to that particular mailer or advertisement. We know details about the caller and what ads they are responding to. A sure way to impact on the marketers ability to prove performance and make tweaks when efforts aren’t working as well as hoped.
 Call recording combined with Call Tracking
When a a client decides to engage in direct-response advertising, they obviously need to be able to quantify their responses to know if their current campaign ads work. At the very least, the client will need to know how many people responded, how many of them were converted to a sale, what those sales are worth, and how the inbound sales call was handled by the sales staff.
This is an invaluable tool, both from a data-collection standpoint and a sales-training perspective.
In addition, the call reviewer has the opportunity to discover training, or retraining opportunities to help call handlers improve customer service and convert more leads into sales.
As a lead tool, a call recording can be viewed as a “second chance” opportunity to help sales staff turn a caller into a customer, thereby further increasing campaign ROI.
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