Nascomms API Solutions - Tourism & Hospitality

"For online travelers, brand loyalty is rare, and Web site abandonment common."according to Forrester Research, 47% of those who research travel plans online don’t end up purchasing through the Web.

Estimates indicate that spending on online travel rose by more than $10 billion in 2006; yet, the Web still represents a double-edged sword for travel and hospitality vendors. It presents potential travelers with easy access to one company’s products and services, but it also gives them the incentive to look elsewhere if they don't readily understand the offering or availability of facilities.

Our tourism and hospitality clients have found the solution with ClickCalling® offered on their website, their visitors are booking online and making payments or deposits on the same call. Securing bookings from the website has never been easier.

ClickCalling accelerates the sales cycle by reaching out to prospects during their research, and offering them an easy and personal guide through the online purchasing experience. An instant phone to phone link on the website from anywhere to anywhere, is converting browsers to bookings for our tourism clients.

Online travelers generally abandon Web sites when faced with pricing, facilities offered or availability issues. When a website visitor is faced with the complex nature of a transaction, whether purchasing airline tickets, making hotel reservations or booking travel packages, the transaction is often abandoned.

A Nascomms call enabled link placed in a prominent position on the resort website is producing results for our clients who have recognized that securing, supporting and retaining their online customers, is as simple as offering an instant opportunity to speak to the resort staff who are trained to explain the options available and answer any questions, while the visitor is still interested in the destination.