Track every stage of a call from start to finish, including every person the caller spoke to in their journey through your business.

By identifying weak links in the chain, you can improve sales and customer satisfaction and develop better customer engagement strategies.

Nascomms can provide valuable data on the quality of your answered calls. This feedback can highlight issues you may not have even known were effecting your company by analysing call response time, staff professionalism and manner and overall effectiveness of your answered calls.