A MULTI-TIER TRACKING SOLUTION
Nascomms Multitracking automatic call distribution and Interactive Voice Response (IVR) system is the affordable tool to give your business the professional edge you need. Your business can manage it’s inbound calls for sales or customer service from the first customer contact.
What is an IVR?
Using an IVR (Interactive Voice Response) system in your business is like gaining a fully paid receptionist for free!
Your customers are greeted by a customized friendly message of your choosing that handles their calls quickly and efficiently, directing customers to the section of your business that can best handle their needs 24hours a day.
With Nascomms IVR setup, you can change greetings, track and direct your calls easily.
Even if you’re not running an enterprise call centre, your inbound calls are professionally answered using Nascomms Multitracking IVR.